The small print
Terms
How ordering, prices, delivery, returns and warranty work at Brazier.
The small print
How ordering, prices, delivery, returns and warranty work at Brazier.
We use cookies to improve your experience, analyse traffic, and personalise content. You can accept all, reject non-essential, or manage your preferences. Cookie policy
By shopping with Brazier Outdoor Cooking Ltd you agree to these terms. A contract is made when we accept your order and take payment.
Prices are shown in pounds sterling and include VAT. We may change prices, but not after you have placed an order.
We deliver to UK mainland addresses only. Standard delivery is £4.95, 3 to 5 working days, and free on orders over £150. See the Delivery and returns page for the full policy.
You have 30 days from delivery to return unused items in the original packaging. Change of mind returns are at your cost, and we refund within 5 working days of the item reaching us. Opened bags of fuel cannot be returned and gift cards cannot be refunded.
Kamado ceramics are covered for 10 years, steel bodies and fireboxes for 5 years against rust-through, and burners, igniters, thermometers, tools and covers for 2 years. Register by email with your order number.
Gift cards are delivered by email and can be spent on any product. They cannot be refunded and have no cash value.
Never use a cooker indoors or in a tent or garage. Keep 3 m from fences and sheds, let ash cool for 48 hours before binning it, and keep children and pets back.
Nothing in these terms limits our liability for death or personal injury caused by our negligence, or for anything else that cannot be limited by law.
These terms are governed by the law of England and Wales. Nothing here affects your statutory rights as a consumer.